Shipping Policy
At KwellBeings.com, we strive to deliver your order promptly and efficiently. Please review our shipping policy for more details:
Free Shipping
- We offer free standard shipping on orders over $150 (excluding Hawaii and Alaska).
- Orders under $150 will incur a standard shipping fee, calculated during checkout.
Expedited Shipping
- Expedited shipping is available for customers who need their orders sooner.
- The cost of expedited shipping will be calculated at checkout based on the delivery location.
Order Confirmation and Tracking
- Once your order has been dispatched, you will receive a confirmation email with a tracking number and link to monitor your package’s progress.
Delivery Locations
- We currently do not deliver to P.O. Boxes or APO/FPO addresses. Please provide a valid residential or business address for shipping.
Lost or Delayed Shipments
- If your order is lost in transit, please contact our Customer Service team immediately at info@kwellbeings.com.
- We will work with the courier to locate your package or arrange a replacement or refund if the package cannot be found.
Delivery Timeframes
- While we aim to meet the estimated delivery dates provided at checkout, delivery times are not guaranteed due to potential delays such as weather, courier issues, or other unforeseen circumstances.
- If you have concerns about your shipment, please contact Customer Service for assistance.
For further inquiries about our shipping policy, feel free to reach out to us at info@kwellbeings.com. Thank you for shopping with KwellBeings.com!